Privacy Policy

Privacy Policy

At ReplaceIT APS ("ReplaceIT," "our," or "we"), we prioritize data security and confidentiality. This privacy policy outlines the guidelines for how ReplaceIT handles your personal data. The following explains how we use the personal information you provide or leave behind when visiting our website www.ReplaceIT.dk or interacting with us in other relevant ways.
 

The Privacy Policy may change without notice, and the latest version will always be available on our website.

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1. Data Controller and Contact Information

ReplaceIT
CVR: 40590501
P-number: 1024790351
Mail: info@replaceit.dk

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2. Purpose and Legal Basis for Processing Your Personal Data

ReplaceIT is the data controller for the personal data we receive about you.

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2.1. Collection of Personal Data

As a general rule, you can access our websites without telling us who you are or providing personal information about yourself. However, we do require certain personal data to conduct business with you and provide other services. ReplaceIT.dk collects only the personal data that is necessary.

The personal data we collect may include your name, email address, phone number, and other identifying information.

We only collect personal data that you have consented to under legal grounds, typically consent, contract formation, and/or legitimate interests.

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2.2. Purpose of Data Collection

The collection and processing of your personal data occurs in one or more of the following situations:

• To fulfill accounting obligations in accordance with the Danish Bookkeeping Act.

• To fulfill our contractual obligations and execute the business transaction we have entered into, including any follow-up actions (e.g., in case of complaints).

• To create relevant marketing tailored to you.
   

Processing of your personal data is (partly) based on the legitimate interest rule in Article 6, Paragraph 1, Item f of the General Data Protection Regulation (GDPR). The legitimate interests that justify the processing are:

The collection is necessary for the performance of the contract with you (or the company you represent)..

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2.3. Who Do We Share Personal Data With?

As a general rule, we only share your personal data after a thorough legitimate interest assessment. We may use third-party vendors to perform services for us, such as providing infrastructure and IT services (including but not limited to data storage), processing credit and payment card transactions, customer service, debt collection, improving data, responding to customer inquiries, and conducting other forms of statistical analysis.
 

When executing these services, third-party vendors may have access to your personal data but are only authorized to process it on our behalf and in accordance with our instructions.

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2.4. Deletion of Personal Data

We retain your data only as long as necessary to fulfill the purposes described in Section 2.2, unless required by law to retain it for a longer period.
 

Accounting records are kept for 5 years from the end of the calendar year in which the purchase was made, in accordance with the Danish Bookkeeping Act.

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2.5. Protection of Your Personal Data

Protecting your personal data is important to us. All personal data you provide is stored on secure servers, and we have strict procedures in place to protect against loss, misuse, unauthorized access, alteration, disclosure, or destruction of your personal data.
 

Although we work hard to protect your personal data, we cannot guarantee that our security measures will prevent all unauthorized attempts to access, use, or disclose personal data. We maintain security and incident response plans, including plans for handling any potential data breaches, in case of a physical or technical incident, to handle the situation in a timely manner and mitigate any negative effects.

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3. Cookies

We use cookies on our website. You can read more about the use of cookies in our Cookie Policy.

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4.  IT security

We have implemented security measures to ensure that our internal procedures meet our high-security standards. We strive to protect the quality and integrity of your personal data as best as possible.

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5. Right to Withdraw Consent

You always have the right to know which information we have registered about you and to withdraw your consent at any time. You can do so by contacting us using the contact information provided at the bottom of this page. Withdrawing your consent will not affect the lawfulness of our processing of your personal data based on your previous consent up until the point of withdrawal. If you withdraw your consent, it will only take effect from that moment.
 

You can always request corrections of inaccurate information.

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6. Your Rights

Under the General Data Protection Regulation, you have several rights regarding our processing of your personal data.

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6.1. Right to Access (Right of Access)

You have the right to obtain information about the personal data we process about you. Requests for this information must be made in writing to the data controller at ReplaceIT.dk. The request will be processed within one month of receipt. In addition to information about which data is being processed, the purpose of the processing will also be provided.

You can find the contact details of our data controller at the bottom of the page.

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6.2. Right to Rectification (Correction)

You have the right to have inaccurate information about you corrected.

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6.3. Right to Deletion

In certain cases, you have the right to request the deletion of your personal data before our general deletion period. For example, if there is no longer a legitimate purpose for processing or retaining the data.

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6.4. Right to Restrict Processing

In certain cases, you have the right to restrict the processing of your personal data. If you have the right to restrict processing, we may only process the data – except for storage – with your consent, or for the purpose of establishing, exercising, or defending legal claims, or to protect the rights of another person or important public interests.

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6.5. Right to Object

In certain cases, you have the right to object to our lawful processing of your personal data. You can also object to processing of your information for direct marketing purposes.

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6.6. Right to Data Portability

In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred from one data controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Authority's guide to the rights of data subjects, which is available at www.datatilsynet.dk.

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7. Obligation to Provide Information

We are required to provide you with information about the processing that takes place, whether the personal data is obtained from you/the data subject or from third parties. In addition to the data controller providing you with the information, you can also request insight at any time. Our obligation to provide information includes:

• The identity and contact information of the data controller

• The purpose of the processing and the legal basis

• Legitimate interests of the data controller if the processing is based on legitimate interest

• Categories of personal data

• Categories of recipients of personal data

• Any transfers to third countries

• The period for which data is processed (including storage)

• Your rights to access, correct, delete personal data, limit processing, object to processing

• The ability to withdraw consent

• The right to complain to the Danish Data Protection Authority

• The source of the personal data

• Whether personal data is processed as part of a contract or service delivery

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8. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content of other companies' websites or their practices regarding the collection of personal data. When you visit other websites, we encourage you to read the owner’s privacy policy and other relevant policies.

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9. Contact for Changes to Information

If you wish for us to update, change, or delete the personal data we have registered about you, request access to the personal data processed about you, or if you have any questions about the above guidelines, you can contact the data controller at info@replaceit.dk.

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10. Right to Complain

f you wish to lodge a complaint about the processing of your personal data, you can contact us via email or letter as outlined above. You can also contact the Danish Data Protection Authority. See contact information at www.datatilsynet.dk.